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Making a Difference: Mark Grady, Ritenour Custodial Supervisor

Mark Grady Mark Grady, now in his sixth year with Ritenour School District, is known to be the person who will drop everything to assist others on any project, in any department, anytime assistance is needed. As custodial supervisor, staff and students alike often see Grady as the hero who immediately addresses emergency cleanups and helps ensure that buildings are clean and safe, ready for regular school days as well as for big district events.

Grady puts in long days, arriving at Ritenour High School at 6 a.m. and often not leaving until 4:30 p.m. When big evening events are held, he sometimes remains on campus until about 7 p.m. to ensure that everything is running smoothly.

“Our job is customer service,” says Grady. “We have an image to keep, so paying attention to details is very important.”

Mike Wieland, assistant to the superintendent for facilities and support services, says Grady is the go-to person for ensuring that Ritenour pride shines in every building.

“Mark always helps others with a genuine smile and appreciation for the work he is doing for the district,” says Wieland. “Each and every day he goes above and beyond to serve the students, staff and community of the Ritenour School District. Always courteous, kind and approachable, you can call Mark anytime and know that the job is going to be done right.  He truly cares about everyone and the quality of work he presents, and it shows each and every day.”

Since the opening of the Ritenour Auditorium in 2012, the number of big district events, professional development activities and student functions held in the auditorium lobby has skyrocketed. Grady’s support and attention to detail is a big part in the success of these events. 

“Without the help of Mark and his crew, we could not achieve our award-winning events like the Honors Dinner and Hall of Fame ceremony,” said Director of Communications Doug Bray. 

More about Grady:

Question: What has been your most challenging experience in your job since you joined Ritenour in 2009.

Grady: Construction of the auditorium, Iveland renovations and the new School for Early Childhood Education Center were busy times. It was a challenge, but Mike was a good leader. Also, setting up for graduation on the football field was a huge undertaking when I first came to Ritenour before they moved it to Chaifetz.

Question: What makes your job rewarding?

Grady: The kids in all of the schools energize me every day.

Question: What are some of your favorite pastimes?

Grady: I love watching basketball and football. I also coach eighth-grade boys basketball through Prime Time Youth Sports. I also enjoy spending time with my 19-year-old twin daughters.